Privacy Policy

Citrus Grove Cleaning, LLC Privacy Policy

Citrus Grove Cleaning, LLC (“we,” “us,” or “our”) is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy describes how we collect, use, store, and protect your personal information when you visit our website, use our services, or interact with us.

Information We Collect

We collect the following types of personal information:

Personal Information You Provide:

  • Name and contact information (including address, phone number, and email address)

  • Service preferences and cleaning specifications

  • Home or business specifications and access details

  • Payment information

  • Communication preferences

Information Collected Automatically:

  • Website usage data and browsing behavior

  • IP addresses and device information

  • Cookies and similar tracking technologies

How We Use Your Information

We use your personal information for the following purposes:

  • Service Delivery: To provide, schedule, and perform our cleaning services

  • Communication: To contact you about your services, appointments, and updates

  • Marketing: To send you promotional materials and special offers

  • Payment Processing: To process payments and maintain billing records

  • Customer Service: To respond to your inquiries and provide support

  • Business Operations: To improve our services and analyze usage patterns

Contact Authorization

By providing your phone number and/or other contact information, you expressly consent to allow Citrus Grove Cleaning, LLC to contact you through various methods including but not limited to phone calls, text messages (SMS), and email for the following purposes:

  • Service scheduling and confirmations

  • Appointment reminders

  • Service updates and notifications

  • Marketing communications and promotional offers

  • Customer service inquiries

You may opt out of promotional communications at any time by:

  • Replying “STOP” to any text message

  • Clicking the unsubscribe link in emails

  • Contacting us directly at [contact information]

How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:

  • Service Providers: With trusted third-party vendors who help us provide our services (payment processors, scheduling software, etc.)

  • Legal Requirements: When required by law or to protect our rights and safety

  • Business Transfers: In connection with a sale, merger, or acquisition of our business

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Secure data storage systems

  • Employee training on data protection

  • Regular security assessments

  • Encryption of sensitive data in transit and at rest

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or destroy it.

Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you

  • Correction: Request correction of inaccurate or incomplete information

  • Deletion: Request deletion of your personal information (subject to legal requirements)

  • Opt-out: Withdraw consent for marketing communications

  • Portability: Request transfer of your data to another service provider

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to improve your browsing experience, analyze website usage, and provide personalized content. You can control cookie settings through your browser preferences.

Children’s Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the “Last Updated” date.

Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Citrus Grove Cleaning, LLC
Contact@CitrusGroveCleaning.com

(813) 692-6556

 

Compliance

This Privacy Policy is designed to comply with applicable privacy laws and regulations, including but not limited to state-level privacy laws and federal regulations. We are committed to maintaining the highest standards of privacy protection for our customers.

Note: This privacy policy template follows current best practices and includes the specific consent language requested for phone and SMS contact permissions. Please review with legal counsel to ensure compliance with all applicable laws in your jurisdiction and customize the contact information and specific details as needed for your business operations.